Step 1: Phone Line Wiring
Connect each phone line directly to the RJ-11 jacks on the back of the
Concierge. Auxiliary phones should be connected to the 1/A or 2/B Phone Ports
for proper system integration. Do not use external line splitters to connect an Aux
phone. Do not connect an Aux phone to the innkeeper digital hybrid.
Step 2: Hybrid Connection
Two cables join each hybrid to the Concierge Switch Core. An RJ11 Modular
phone cord connects the innkeeper Phone Line jack to the Concierge 1/A or 2/B
Hybrid Phone Port. The remote data cable connects the innkeeper remote jack to
the Concierge Hybrid Remote jack.
Step 3: Guest Module Control Surfaces
A maximum of four guest modules can be connected to each of the two
Guest Module ports, for a system maximum of eight Guest Modules. The dual
connection ports on each Guest Module allow for quick daisy-chain wiring, or
you may simply run all cables back to a terminal block to allow for point-to-point
wiring. The maximum distance from Concierge to the farthest Guest Module is a
function of the number of Guest Modules connected, as well as the the gauge of
the wire chosen. Standard 26 gauge cable can be used on runs shorter than 100
feet, but as distance and the number of units increase, you may need to consider
24 gauge CAT5 wire.
While Guest Modules use standard CAT5 cable, the communications protocol
is balanced differential RS-485 using a custom pinout. This is not an Ethernet
connection, and should not be connected to a data hub or switch.
2x12 Expansion
Two Concierge switch cores can be bridged together into a 2x12 system,
providing six additional phone lines. Begin with both Concierge Switch Cores
powered down. On the second Concierge, DIP switch 5 must be set to the ON
position, shifting line assignment to lines 7-12. Now connect the phone and data
expansion bus cables from the fi rst unit to the second unit. Upon power-up, both
units will display a green “Bridge” LED indicating that they are now properly
communicating. Only GM1x12 control surfaces can be connected to a bridged
system. The GM1x12 control surfaces can be connected to either the 1/A or 2/B
control bus on the Master (1-6) Concierge Switch Core. All hybrid and Guest
Modules connections are made through the Master Concierge unit. Only the
Phone Line and Expansion Bus jacks are used on the Slave Concierge unit.
8
Concierge™ 2x6 Switch Core
Installing
Installation Options
5
One innkeeper 1x/1rx™ Hybrid
The smallest system consists of a one line hybrid and at least one GM1x6 or
GM2x6 control surface. This is the most common system assembled when there
is only one studio and one optional screener position.
One innkeeper connects to the Hybrid 1/A jacks on the Concierge, as does at
least one Guest Module. Any GM1x6 or GM2x6 controllers connected to bus
1/A will display calls on row A of the Guest Module. A second GM1x6 or GM2x6
control surface can be connected to Guest Module control bus 2/B along with an
Auxiliary phone connected to Aux Phone Port 2/B to provide an independent call
screening position. Any GM2x6 controllers connected to bus 2/B will display calls
routed to the Aux phone on row B of the Guest Module. A GM1x6 connected to
bus 2/B will display these same calls shifted up to its top row.
Installation Options
One Studio: 1 Hybrid, 6 Lines Studio+Screener: 1 Hybrid, 6 Lines
GM2X6
GM1X6 Screener
Concierge™ 2x6
innkeeper 1rx
GM1X6
Concierge™ 2X6
BUS A
BUS A
BUS B
innkeeper 1rx
(4 pages)
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