Jk-audio PBXport User Manual download pdf (Page 10)

FAQs

? Will PBX Port work with my __________ PBX phone

system?

! Probably yes. We have to say probably because the

handset interface is proprietary and therefore can

change from model to model. We have no way of pre-

dicting how a phone manufacturer will use the handset

wires in the future. The three handset microphone types

that we support, electret, dynamic, and carbon, cover

every handset microphone type that we have seen in

use, but the wire diagrams can change without notice.

? Can PBX Port auto-answer or auto-disconnect?

! No, the handset cord on your telephone is only active

when the handset is off-hook. This is done manually.

There is no way then to auto-disconnect. You must re-

turn the handset to the cradle.

? Why can’t I dial out on my phone? or I hear a lot of

noise on the call?

! PBX Port will not work with any telephone that has a

keypad in the handset. You need to use a telephone

with a standard handset.

? I have everything connected correctly. Why can’t the

caller hear me?

! This could be one of two things. First, check the position

of the A-B-C switch. Most phones use either setting A or

C. If you cannot send any audio with setting A, you

should use setting C.

Also, you cannot use the speakerphone function on your

telephone during your recording. PBX Port accesses

the audio path through the handset cord. With the

speakerphone turned on, there is no audio going to the

handset.

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Jk-audio PBXport User Manual Page 10